Frequently asked questions

The number of Scrubzone machines needed for a facility depends on the number of people who need to wash their hands at the same time. Your specific industry requirements, along with a site inspection, will govern the number of machines required.

The Scrubzone machine can be placed anywhere in the facility where a power point, freshwater line and drainpipe can be installed. We strongly recommend placing it at entrances to facilities and/or where staff need to cross over from one task to another.

Yes, the Scrubzone machine is highly customisable, with the following configured to your specific requirements: length of wash, amount of water used, amount of soap dispensed, length of drying cycle, warm/cold water temperature control (built-in water heater), and an optional hygiene-tracking facility (RFID wash tracking per user).

As soon as we receive an order, our team works closely with you and your technical team for the Scrubzone machine to be delivered and set up within 72 hours, provided the agreed installation point can have a power point, freshwater line and drainpipe installed.

No problem: simply report the error to our online support consultants, who will troubleshoot with you within 1 day and send out a technician for further assistance if needed.

Each Scrubzone machine requires an annual service for the replacement of the 2x UV lights and, if needed, the brush. Beyond that, the machine has a self-disinfection cycle between washes and requires daily/weekly cleaning using G-germ degreaser and the included Vikan hygienically designed waste-pipe and wash-chamber brushes.

We provide a 2-year warranty on the Scrubzone machine. The warranty holds provided the client uses our antibacterial soap, which has undergone extensive testing and is a food-grade chemical. It's also suitable where a high level of hygiene is necessary, such as hospitals, nursing homes, clinics, old-age homes, and food-preparation areas in hotels, restaurants and catering establishments.

Scrubzone ensures consistent application of an effective hand-washing technique, increases compliance with your health and safety systems, and is clinically tested to reduce 99.9% of pathogens by a SANAS-accredited lab. It's eco-friendly, saves water, eliminates paper towels, reduces soap wastage, and combines self-disinfection with a full wash, rinse and dry cycle in one unit.